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Device Compatibility Test: Importance When Developing an App

Written by Matteo Toto | Oct 20, 2021 10:00:00 PM

Not only we are living in the era of the full-fledged Internet, but the billions of online users surf through the web with a wide range of devices. Consider the example of mobile devices, and their number has reached an estimated 14 billion in 2020. According to Statista, by the year 2023, the number of mobile devices worldwide may hit the number of 16 billion. At the same time, the figure of browsers has also ramped up with time. In this context, one thing is vital: making your website or application compatible with different browsers and devices, helping your intangible product gain maximum traction. 

For this purpose, compatibility testing is vitally significant. Not only does it determine the functionality of an app, but it also ensures the compatibility of an app with different devices and browsers. In fact, it is actually reductive to call it Device compatibility testing, as it is a compatibility testing on a combination of operative systems, browsers and devices. In case that you are searching for someone who runs compatibility testing, we welcome you to come to the right place. We offer compatibility testing with real users and their devices.

Along similar lines, we take you through the importance of device compatibility testing.

 

Importance of Device Compatibility Testing

Nowadays, you need to verify the compatibility of your app or website with different devices and browsers since modern-day users have exposure to diversified devices. End-users would not take a minute to switch to your competitors, provided that they could not appropriately use your app or website on their device. Moreover, a poorly designed website or app may put your organization on the brink of sharp reputational risk. Here, we imply the website or app that can fail to run on popular devices with various features, software, and hardware requirements. Therefore, developers like you cannot afford to neglect different digital devices emerging in the market today and focus on boosting the relevance of their digital product in a multi-device communication environment.

Benefits of Device Compatibility Testing

Let us see a few clear benefits of device compatibility testing.

 

Improves Software Development Process

The beauty of device compatibility testing is the evaluation of the problems in the software during the development process itself, which helps validate the stability, scalability, and usability of an application across several devices and platforms. Simultaneously, it paves the way to analyze defects during the development step with the help of the feedback obtained with the testing process. Henceforth, it allows the improvement of the software development process.

Determines the Potential of the App

Device compatibility testing also helps determine the true potential of the app. You can think of it as an assessment that predicts the efficiency of your app across different browsers. Moreover, it decides that the app runs efficiently across several operating systems, mobile phones, tablets, and desktop computers. Ultimately, it is inevitable that your app is a complete package to show your business process to the consumers. The responsiveness will attract customers' attention and drive more traffic to your application. The more traffic to your app means that you will have more revenue; the user experience significantly decides the outcome of the sales in the digital arena.    

 

Beats the Competition 

The digital world is open for everyone to boost its business, and over the last few years, the competition has increased significantly as a result of it. However, many companies miss the digital world's opportunity as they fail to represent their actual value. It is more likely because compatibility testing was not significant sometime back. Since businesses are increasingly becoming conscious of the competition, they are trying their best to stand out from the rest. To your surprise, device compatibility testing is a great help for them. As mentioned earlier, a responsive app that works well over different platforms is always preferable for end-users. 

 

Identify and Correct the Problems Ahead Of the Release

It is always good to correct the compatibility issues beforehand because it minimizes the overall app development cost. Fortunately, you have the chance to get the errors detected and rectified before launching your app with device compatibility testing. Consequently, it is advisable to go with device compatibility testing, given that you want to ensure quality on your final application.

 

Employs Actual Devices for Testing

Device compatibility testing conducted by professionals through real users and devices proves extraordinarily beneficial, ensuring that the app runs smoothly across all platforms. For this reason, we also choose the same approach as we test apps with real users and their personal devices. We check that the app or website works correctly on the top best-selling devices, OS and browsers on the market. No doubt, it is Bug hunting to verify that the service works as intended on a specific list of smartphones, tablets, or on the different versions of browsers. Although some professionals employ emulated and simulated devices to test apps for compatibility testing, it has several drawbacks. The actual manual intervention is still mandatory to understand the real-world scenarios.

 

The Cost of Skipping Device Compatibility Testing

No wonder customer experience is the main element to adopt or discard the app or website. In other words, the company can diminish its position in the market if the digital product does not offer up to the mark customer experience. One of the noticeable elements that help raise the customer experience is the presence of compatibility in the product across different platforms, including browsers, devices, and operating systems. Subsequently, we see a few problems that surface when a company launches a product without device compatibility testing.

  • According to the test cycles directed through the Federal CrowdSource Mobile Testing Program, each mobile application works well with certain content, navigation, size, and functions & features. When a company launches a product without device compatibility testing, the given aspects remain incomplete for different devices.
  • Because your app has not been tested on various devices, problems will arise when the application reaches the app store. Users will start to whine about their issues regarding user experience, performance, application navigation, and interface graphics.
  • In the most pessimistic scenarios, the absence of device compatibility testing can adversely influence the functional capabilities of the application. Some main functions of the application may stop working in a new operating environment.
  • Last but not least, as most compatibility issues are recognized uniquely through feedback, the team will come across these issues after the app is released. Thus, resolving these issues will result in higher costs for the team and be complicated.

Final Words

An app requires to ace on several factors to stand out in the market. Without question, one of the essential ones among them is device compatibility testing. Accordingly, we advise organizations to ensure the device compatibility test before they launch their products or applications.

 

Discover more on our Device Compatibility Testing