--- title: AI under test description: "Learn why testing AI with real people is crucial to catching errors and improving reliability. Download our free white paper \"AI under Test\" for insights." image: https://blog.unguess.io/hubfs/WP-IA_Tavola%20disegno%201.jpg --- [![Vai alla homepage di UNGUESS](https://blog.unguess.io/hubfs/Imported%20images/unguess-logo.svg)](https://unguess.io/it) - PRODUCTS BY INDUSTRY - [Retail & Ecommerce](https://unguess.io/services/industry/retail-ecommerce/) - [Fast-Moving Consumer Goods](https://unguess.io/services/industry/fast-moving-consumer-goods/) - [Banking, Insurance & Financial Services](https://unguess.io/services/industry/banking-insurance-financial-services/) - [Travel & Hospitality](https://unguess.io/services/industry/travel-hospitality/) - [Utilities](https://unguess.io/services/industry/utilities/) - [Healthcare](https://unguess.io/services/industry/healthcare/) - [Media & Entertainment](https://unguess.io/services/industry/media-entertainment/) - [Automotive](https://unguess.io/services/industry/automotive/) - PRODUCTS BY USE CASE - [Ai Training](https://unguess.io/services/ai-training-testing/) - [User Experience](https://unguess.io/services/use-case/user-experience/) - [Software Quality](https://unguess.io/services/use-case/software-quality/) - [Cyber Security](https://unguess.io/services/use-case/cyber-security/) - [Accessibility](https://unguess.io/services/accessibility/) - [HOW IT WORKS](https://unguess.io/how-it-works/) - [OUR CROWD](https://unguess.io/our-crowd/) - COMPANY - [About us](https://unguess.io/about-us) - [Life at UNGUESS](https://unguess.io/life-at-unguess/) - [Partners](https://unguess.io/unguess-partners/) - [SHOWCASES](https://unguess.io/showcases/) - [Case Study](https://unguess.io/showcases/all-showcases/?jsf=jet-engine:shocase-listing-grid&tax=resource-category:76/#readmore) - [Unguess Challenges](https://unguess.io/showcases/all-showcases/?jsf=jet-engine:shocase-listing-grid&tax=resource-category:74/#readmore) - [White Paper](https://unguess.io/showcases/all-showcases/?jsf=jet-engine:shocase-listing-grid&tax=resource-category:75/#readmore) - [BLOG](https://blog.unguess.io) - - - - - [PRODUCTS](https://unguess.io/services/) - BY INDUSTRY - [Retail & Ecommerce](https://unguess.io/services/industry/retail-ecommerce/) - [Fast-Moving Consumer Goods](https://unguess.io/services/industry/fast-moving-consumer-goods/) - [Banking, Insurance & Financial Services](https://unguess.io/services/industry/banking-insurance-financial-services/) - [Travel & Hospitality](https://unguess.io/services/industry/travel-hospitality/) - [Utilities](https://unguess.io/services/industry/utilities/) - [Healthcare](https://unguess.io/services/industry/healthcare/) - [Media & Entertainment](https://unguess.io/services/industry/media-entertainment/) - [Automotive](https://unguess.io/services/industry/automotive/) - BY USE CASE - [Ai Training](https://unguess.io/services/ai-training-testing/) - [User Experience](https://unguess.io/services/use-case/user-experience/) - [Software Quality](https://unguess.io/services/use-case/software-quality/) - [Cyber Security](https://unguess.io/services/use-case/cyber-security/) - [Accessibility](https://unguess.io/services/accessibility/) - [VIEW ALL PRODUCTS](https://unguess.io/services/) - [HOW IT WORKS](https://unguess.io/how-it-works/) - [OUR CROWD](https://unguess.io/our-crowd/) - COMPANY - [About us](https://unguess.io/about-us/) - [Life at UNGUESS](https://unguess.io/life-at-unguess/) - [Partners](https://unguess.io/partners/) - [SHOWCASES](https://unguess.io/showcases/) - [Case Study](https://unguess.io/showcases/case-study/) - [Unguess Challenges](https://unguess.io/showcases/unguess-challenges/) - [White Paper](https://unguess.io/showcases/white-paper/) - [Webinar](https://unguess.io/showcases/webinar/) - [BLOG](https://blog.unguess.io) - - - - [CONTACT US](https://unguess.io/it/inizia-ora/) [SIGN UP](https://app.unguess.io/) White Paper # AI under test Learn why testing AI with real people is crucial to catching errors and improving reliability. Download our free white paper "AI under Test" for insights. [Redazione](https://blog.unguess.io/author/redazione) Jun 17, 2025 --- Chatbots that give nonsensical answers. Recommendation systems that miss the mark. Generative models that make things up.  Artificial intelligence is everywhere, but those who work with it every day know the truth: even the most advanced models can make mistakes. And they often do — at the worst possible time: with customers, in production, in mission-critical scenarios. 👉 The question is no longer *“How powerful is my model?”* But rather: **“How reliable is it when it really matters?”** ## Training isn’t enough. You need to put your AI to the test Testing an AI system is very different from testing a traditional feature. Automated checks, synthetic datasets, predefined test cases... They’re not enough anymore. You need a new approach. You need to involve the only intelligence that can truly spot errors: **human intelligence**. ## What if we told you there’s already a way to do this? We’ve put everything into a white paper focused on testing (and improving) AI models through **crowdtesting**: ✔ For those developing generative AI solutions ✔ For those who want to reduce bias, errors, inconsistencies ✔ For those who need real-world testing, with real people, in real contexts ## Curious to learn how it works? 📄 **Download the white paper “AI under Test”** to discover: - What no one tells you about AI testing - The biggest risks you should catch *before* going live - How human testers can help you build smarter, safer, more inclusive models ### Get your free copy now   [White Paper](https://blog.unguess.io/tag/white-paper) [Share via Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.unguess.io%2Feng-ai-under-test) [Share via Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fblog.unguess.io%2Feng-ai-under-test&text=AI+under+test) [Share via Email](mailto:?subject=AI+under+test&body=https%3A%2F%2Fblog.unguess.io%2Feng-ai-under-test) [Share via LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.unguess.io%2Feng-ai-under-test&title=AI+under+test&summary=Learn+why+testing+AI+with+real+people+is+crucial+to+catching+errors+and+improving+reliability.+Download+our+free+white+paper+%22AI+under+Test%22+for+insights.) ## Similar posts Software Development & Testing ### [Shift-Left Testing For Higher Software Quality](https://blog.unguess.io/shift-left-testing-for-higher-software-quality?hsLang=en) Despite its fame, it isn't always clear how to implement shift-left testing it in software development. Discover the first essential steps. Newsroom Feb 17, 2022 Case Study ### [Testing the eCommerce before the go live: interview with De'Longhi](https://blog.unguess.io/testing-the-ecommerce-before-the-go-live-interview-with-delonghi?hsLang=en) Discover how we collaborated with De'Longhi in the UAT phase of the eCommerce project, with the aim of testing user experience before go-live Newsroom Feb 11, 2022 Case Study ### [How we helped Cisalfa launch a website truly ready (and boost conversion by 9%).](https://blog.unguess.io/how-we-helped-cisalfa-launch-a-website-that-was-truly-ready?hsLang=en) Discover how Cisalfa avoided bugs and issues at go live. A replatforming case tested on real users and real devices before the launch. Redazione Jul 15, 2025 Case Study ### [How we helped indigo.ai validate their voice-based AI solution](https://blog.unguess.io/how-we-helped-indigo-validate-their-voice-ai?hsLang=en) Discover how indigo.ai improved their AI voice solution through user testing, ensuring a natural and fluid conversational experience before launch. 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