--- title: Be smart from the start | Chatbot description: Chatbot | Find out how UNGUESS can help you to bring collective wisdom in your decision making processes, fast and at any time needed --- [![Vai alla homepage di UNGUESS](https://blog.unguess.io/hubfs/Imported%20images/unguess-logo.svg)](https://unguess.io/it) - PRODUCTS BY INDUSTRY - [Retail & Ecommerce](https://unguess.io/services/industry/retail-ecommerce/) - [Fast-Moving Consumer Goods](https://unguess.io/services/industry/fast-moving-consumer-goods/) - [Banking, Insurance & Financial Services](https://unguess.io/services/industry/banking-insurance-financial-services/) - [Travel & Hospitality](https://unguess.io/services/industry/travel-hospitality/) - [Utilities](https://unguess.io/services/industry/utilities/) - [Healthcare](https://unguess.io/services/industry/healthcare/) - [Media & Entertainment](https://unguess.io/services/industry/media-entertainment/) - [Automotive](https://unguess.io/services/industry/automotive/) - 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But how can you test them to ensure the highest quality?  [READ MORE](https://blog.unguess.io/how-to-choose-the-best-test-for-your-ai-chatbot?hsLang=en) Chatbot ### [Behind a chatbot: functions and role in Customer Experience](https://blog.unguess.io/behind-a-chatbot-functions-and-role-in-customer-experience?hsLang=en) Despite good intentions, a call center will be always slower in responding. But technology has opened the door to a faster and simpler solution:... [READ MORE](https://blog.unguess.io/behind-a-chatbot-functions-and-role-in-customer-experience?hsLang=en) Chatbot ### [What happens when the chatbot fails?](https://blog.unguess.io/what-happens-when-the-chatbot-fails?hsLang=en) This is an extremely frustrating situation for the user, who has turned to artificial intelligence to solve any doubt or problem. [READ MORE](https://blog.unguess.io/what-happens-when-the-chatbot-fails?hsLang=en) Chatbot ### [Use case: training a chatbot in the banking industry](https://blog.unguess.io/en/use-case-training-a-banking-chatbot?hsLang=en) How can you enter the market with an already-trained chatbot? And how can you do it on time and avoid delay? Here's the answers. [READ MORE](https://blog.unguess.io/en/use-case-training-a-banking-chatbot?hsLang=en) Chatbot ### [How to test a chatbot before the release: methods and tools](https://blog.unguess.io/en/how-to-test-chatbot-before-release?hsLang=en) What you should keep in mind before releasing a chatbot and how to test it and train it before it gets into your real users' hands. [READ MORE](https://blog.unguess.io/en/how-to-test-chatbot-before-release?hsLang=en) Chatbot ### [How to test the chatbot after the release: methods and tools](https://blog.unguess.io/en/how-to-test-the-chatbot-after-the-release-methods-and-tools?hsLang=en) To ensure a correct and continuous development of the chatbot, it is essential to keep testing even after the release. In this article we'll see how. 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