Behind a chatbot: functions and role in Customer Experience
Despite good intentions, a call center will be always slower in responding. But technology has opened the door to a faster and simpler solution:...
Despite good intentions, a call center will be always slower in responding. But technology has opened the door to a faster and simpler solution:...
This is an extremely frustrating situation for the user, who has turned to artificial intelligence to solve any doubt or problem.
Security by Design strengthens the cybersecurity of the organization by automating its data security controls and developing a robust IT...
How and why to effectively carry out UX research with a useful testing methodology to analyse apps and software before release to the public.
Software testing procedures can turn into problems when internal testing is the only route chosen: here's how to come over it.
The choices and tastes of customers are changing very fast. This need has been answered with the introduction of Concept Testing
Today it is fundamental to ensure that your products will run efficiently on all softwares and devices. Find out more about Device Compatibility...