The round, led by Fondo Italiano d'Investimento, will help enhance our leadership in the crowdtesting market in Italy and enter strategic european...
This guide will point you in the right direction when measuring your customer service and experience through relevant KPIs.
A customer journey map shows the current process, states how users are presently reaching their goals, and identifies the loopholes or challenges in...
Regression tests can help reduce the risk of unexpected results and functional problems due to new code added. But they also have some disadvantages....
Blockchain app testing is essential from the initial development process to ensure that the app is free of any issues. Read our article to find 5...
The eCommerce industry is growing exponentially and has altered the way consumers shop worldwide. Dicover the 5 smart ways to deliver great...
Discover the latest Web Content Accessibility Guidelines - WCAG 2.2 - aimed at making the Web a more accessible place
Hotjar VS UNGUESS: learn the differences between the tools, and why you might need them both to get the best results for improving your digital...
Checking site accessibility should not be a one-time occurrence, but should be turned into a development methodology to maintain ongoing engagement.
Discover how, thanks to the Unmoderated Competitive Usability Test, we've been able to distinguish the best and worst performers in this competitive...
A thorough eCommerce testing process is essential to increase its performance, especially when it comes to verifying payment methods.
Atomic UX research is a new way to manage and utilize such research information. This methodology is applicable in various research areas like...
Do you know that even the simplest interactions alone can determine the success or failure of a product? Learn how to always make them a success...
Those in ecommerce and retail are already in the midst of preparations for November. Is your ecommerce ready for Black Friday and Cyber Monday?
Companies' audiences vary based on age, gender, race, geographic location, income group, and more. Among these elements, culture is a superior aspect...
How to keep your customers from abandoning their shopping carts? Here are the key tests to take before Black Friday and Christmas.
According to World Bank data, approximately 15% of the global population have some kind of disability. If your digital product is not accessible, you...
It has been evident that the emergence of the Metaverse has propelled several companies to accept the virtual world. In this article, we will share...
What factors influence the choice of which private clinic to contact? What leads people to request an appointment with a specialist? How is the...
Crowdtesting is a popular term in the digital industry today since, in the highly competitive software development industry, managing high speed and...
Real estate websites – a very sought-after search in Google, as everyday people look for very different types of places, it may be a luxury...
The release management represents a challenge for all companies as cycles are becoming increasingly rapid and, on top of that, there is also the...
We asked our community to test 8 flight aggregators: Booking.com, eDreams, Expedia, Kayak, lastminute.com, Skyscanner, Tripadvisor and volagratis
How Security and Quality Assurance should work together to preserve a business from cyber-attacks and to reduce software risks while retaining...
The impression that a product leaves in the first 5 seconds greatly affects conversions and user retention. But how to know if the first impression...
The Internet of Things (IoT) has marked a significant place in our life. Starting from connected smart gadgets to home appliances, the latest...
We asked the community to test 8 flight aggregators: Booking.com, eDreams, Expedia, Kayak, lastminute.com, Skyscanner, Tripadvisor and volagratis
With the exponential growth of the online market, online shopping has taken a substantial step toward online m-commerce. Shopping through mobile...
The customer experience has become increasingly central to the utilities, due to the deregulation of the markets in which they operate and as a...
The UX Design is the process that leads to the construction of a user experience - hopefully as satisfying as possible for the user and that...
Through Payment Testing, organizations check a payment gateway's security, reliability, and performance, while making sure the process offers a...
Visitors take only five seconds to decide whether to stay on the website or jump to another one. Therefore, it is beneficial to implement some simple...
Even bugs that cannot be fixed can have a positive ROI. There are some ways to generate the Return on Investment in this case.
So that investments in the best digital talents careers around the world are safer
The reductive use of the NPS as a mere statistical measure of a company's advocacy, won’t bring much value. That’s why the creator of the NPS...
A deep understanding of the risks related to the cyber system is mandatory for organizations to align the cybersecurity and improve the customer...
A/B testing is a savior for tech organizations. The testing process comprises critical aspects failing to those can lead to a loss of time and...
The rapid advancement of next-level technologies has reshaped the way businesses used to interact with customers. Organizations are investing in...
UNGUESS, a technology platform that helps companies test and improve their products and services, has involved its global community in the evaluation...
Markets are undergoing rapid transformations placing companies in a state of hyper-competitivity. A client-centric approach is no longer sufficient:...
This is the story of Rino Massimo Calleri, a 31-year-old from Catania who has been a fan of aircraft since he was a child and grew up wanting to...
The choice of Milkman Technologies to rely on a crowd-based consulting service such as that offered by WhiteJar (the ethical hacking service of...
What factors influence the choice of which private clinic to contact? What leads people to request an appointment with a specialist? How is the...
Despite good intentions, a call center will be always slower in responding. But technology has opened the door to a faster and simpler solution:...
This is an extremely frustrating situation for the user, who has turned to artificial intelligence to solve any doubt or problem.
Security by Design is a methodology to strengthen the cybersecurity of the organization by automating its data security controls and developing a...
How and why to effectively carry out UX research with a useful testing methodology to analyse apps and software before release to the public.
Software testing procedures can turn into hidden problems when internal testing is the only route chosen. It is precisely for this reason that it is...
The choices and tastes of customers are changing very fast. Therefore, companies need to know about these preferences to stay in the market. This...
In a world drastically shifting to an internet-driven economy it has become fundamental to ensure that your products will run efficiently on all the...
Site owners struggle to detect usability and accessibility issues that drive customers away from their site. In this article, we discuss six UX...
February 2022: The Latest News on OS Release
During the Launch Event, on January 24th, we interviewed Cristian Vaghi, Head of Customer Experience & Journey Design at Sky.
In the last years, shift-left testing for higher software quality has become a topic of discussion in many organizations. Despite its fame, it isn't...
We collaborated in the UAT phase of the eCommerce project with the aim of testing the user experience before the go-live. UNGUESS's crowd tested the...
Filippo explains what is the biggest benefit in having a crowd to run testing in Quality Assurance projects. According to Filippo, UNGUESS helped the...
What's new on smartphones in January 2022: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI, ColorOS. Updated to January 2022
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery, Samsung Tizen App Store. Updated to January 2022
The study highlights the level of digitalisation reached by the most visited European destinations before the pandemic
The startup expands its offer and brings its community at the center of corporate strategies for human-centric solutions
A bug bounty or bug security bounty or bug bounty program, refers to a crowdsourcing initiative in which ethical hackers discover and report software...
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI, ColorOS. Updated to December 2021
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to December 2021
What's new on smartphones in December 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
Milan, 22 December 2021 - A 2021 marked by a +100% growth in turnover compared to 2020 for AppQuality, a startup that makes the Crowd, the community...
Regression test is a type of software testing useful to verify the correct performance of the software after the implementation of a new feature or...
Millions of businesses use this score to keep track of the perception customers and clients have about their experiences with a company.
The world will suffer $10.5 trillion from cybercrime annually by 2025. If your company was hacked, follow these 5 +1 steps.
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI, ColorOS. Updated to November 2021
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to November 2021
What's new on smartphones in November 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
2/3 of transactions are abandoned by people who are blind, attempting to buy online. Here's how website accessibility testing can help.
Decathlon has requested our involvement in an attempt to optimise the shopping experience on its e-commerce website in 3 days involving our crowd.
Our community of real people tried to complete a purchase on the websites of five large-scale retailers specialising in construction and tools.
Solving usability issues upfront saved us development time and effort, which would take approximately a few days of development.
Spanish and Italian users rated 10 Italian luxury eCommerce sites and 10 Spanish fast fashion eCommerce sites.
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to October 2021
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI, ColorOS. Updated to October 2021
What's new on smartphones in October 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
Both are used to detect and fix vulnerabilities. But what's the difference between Penetration testing and Bug bounty and which one should you use?
An app requires to ace on several factors to stand out in the market. Without question, one of the essential ones among them is device compatibility...
Reale Mutua turned to UNGUESS to certify the quality of the UX of the platform from an external, objective, and qualified point of view
What's the connection between cyberbullying and UNGUESS? Well, our goal is to create fluid, positive, safe and accessible experiences for all the...
The global outsourced software testing market is expected to grow a massive 17% CAGR between 2021 and 2017. Why is it becoming the new norm?
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI, ColorOS. Updated to September 2021
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to September 2021
Apple launched its latest beta version of iOS 15 in June 2021. Let's see in detail the changes and some frequently reported issues.
What's new on smartphones in September 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
If UX testing cost justification comes up in conversation, be convincing by mentioning these reasons and statistics!
Prénatal's goal was to create a seamless experience for the eCommerce customer, and to do this we involved its end-users.
Typically, in-presence usability testing is preferred over the remote version. But is it in-person testing really more effective?
How to choose the right methods of test book testing? Which are the possible methods? Let's explore all the alternatives.
What's new on smartphones in August 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to August 2021
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI. Updated to August 2021
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to July 2021
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI. Updated to July 2021
Test Factory and the UNGUESS's Community: a new ally for your software tests.
What's new on smartphones in July 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
Now the question is, how does crowdsourced penetration testing stack up against traditional penetration testing? Furthermore, how does the process...
There are some substantial differences between User Testing e lo Usability Testing: methods, targets and even phase of use in the life cycle of a...
The definition of thinking aloud and the definition of UX reflect each other: they are the story of the experiences a user has felt or gained in the...
We have recently completed a test cycle of Critical Bug Hunting + Customer Feedback on a new Pirelli's product.
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI. Updated to June 2021
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to June 2021
What's new on smartphones in June 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
Let me tell you what happened since the web made its appearance, how some geniuses have reacted, how I lived this journey that starts with the story...
Penetration testing has become an integral part of robust cybersecurity defence. Put simply, a penetration test, otherwise called a pen test, is a...
How easy is the process of changing electricity supplier? As in every #ClickChallenge, we asked our Crowd of real users and testers to help work this...
The structure of the internal Community is still growing. Various testers are now involved in specific activities organized according to the basic...
Usability and User Experience are those terms that by intuition it's easy to say they are different things. But then, when you have to explain the...
Agile Test Automation that puts emphasis on coordination of software development and testing to perform test automations more effectively.
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to May 2021
What's new on smartphones in May 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI. Updated to May 2021
How can you keep track of your mobile shopping performance and optimize its UX? Let's dive into it
Business leaders must push to educate their staff about simple social engineering scams like phishing and more sophisticated cybersecurity attacks...
With Headless commerce, organizations can offer customized experiences, achieve the freedom to test, increase their agility and scale more...
Thanks to UNGUESS' crowdtesting, Braun has been able to verify the functioning of its e-commerce on pc and mobile devices, with any browser in use.
This worksheet will show the specifics of some of the most common Android’s interfaces: One UI, EMUI and MIUI
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI. Updated to April 2021
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to April 2021
What's new on smartphones in April 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
How easy is it to view a free online quote for a loan? We asked our community to test the digital procedure of the nine most popular credit companies.
How do real users feel about the account opening process? How many clicks does it take to open an account? Is it possible to open an account from a...
UNGUESS (ex AppQuality) has announced that Diego Devalle, Chief Product Development Officer at Guidewire, will join its Board of Directors.
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to March 2021
What's new on smartphones in March 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI. Updated to March 2021
How can you enter the market with an already-trained chatbot? And how can you do it on time and avoid delay? Here's the answers.
The UNGUESS community is getting bigger and better and now allows you to do your own testing.
What you should keep in mind before releasing a chatbot and how to test it and train it before it gets into your real users' hands.
To ensure a correct and continuous development of the chatbot, it is essential to keep testing even after the release. In this article we'll see how.
What's new on smartphones in February 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to February 2021
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI. Updated to February 2021
Bending Spoons has enlisted the support of UNGUESS to maintain a very high level of quality by freeing up internal development team resources.
In this article, we'll see how or client Costa Crociere has managed to increase its conversion rate by 25% on its e-commerce.
What's new on app stores: Apple App Store, Google Play Store, Huawei App Gallery. Updated to January 2021
What's new on smartphones in January 2021: iPhone, Xiaomi, Huawei, Google, Samsung, Asus, Realmi.
What's new on Mobile OS releases: Android, iOS, Harmony, EMUI. Updated to January 2021
Three steps to improve the design of a completely new and multichannel experience for Lottomatica.
I think of it as Accessibility by Design because we need to start from the concept otherwise, we bump into the whole production chain and test.
Apple presented iOS 14 and iPadOS 14 during the 2020 WWDC. Here you can find its adoption, the 11 main innovations and the compatible devices
Most relevant news on Apple App Store, Google Play Store and Huawei App Gallery in December 2020
Latest updates in mobile os releases: iOS 14.3, Emui11, Android11
News on Huawei AppGallery, Google Play Store, Apple App Store - November 2020
News on smartphones, November 2020 update: iPhone 12 and 13, Galaxy Z Fold Lite, Galaxy S21 or S30, Samsung Galaxy A42 5G, Google Pixel 5 and 6,...
New OS releases and updates: November 2020. What's new on iOS 14, Emui11, Android 11.
Crowdtesting campaigns focused on verifying complex test cases to ensure the proper functioning of the AI engine in dozens of hardware configurations
We have asked some of the testers from our community to open an online account with 13 of Italy's major banks and to count the number of clicks needed
2020 has pushed e-commerce sites to adapt quickly and not let customers down. Ease and speed the 2 code words: how are fashion e-commerce sites...
July 2020: The Latest News on Software Release
July 2020: The Latest News on App Stores
June 2020: The Latest News on Software Release
June 2020: The Latest News on App Stores